About the author
Alexandra Hey is psychologist, accredited trainer and qualified six sigma master black belt and professional scrum master. She gained long-term experience in leading transformation programs in large international corporations and uses a dual focus on change management/ organizational development and lean management/ six sigma. Her industry focus is on service companies and indirect areas in manufacturing. She improves service quality and productivity as well as customer and employer satisfaction.
Alexandra Hey gained more than 20 years experience as internal and external consultant with 6 years as an expatriate. She gained extensive leadership experience with 2 years as Executive Board Member of a German insurance company. As reference projects there is to name the transformation of two energy companies introducing lean and agile. Also the process improvement and digitalization as well as implementation of Shop Floor Management in indirect areas of various clients. The trains and coaches internal change agents, project leaders and leaders.